Welcome to the Herrmann Help Center!

Here, you can find answers to some of the most common questions you may have about Herrmann's exciting new platforms.
If you're unable to find what you're looking for, or you need additional support, please submit a support request by clicking the 'Submit a Support Request' link at the top of the page.

• Get Started

  Get started as an HBDI® Certified Practitioner. This section focuses on the Axon Thinking Analytics Platform and Prac...

• Help!

  Having trouble as an HBDI® Certified Practitioner or as a Thinker? Look in here for help articles for your issue.

• Axon

  Learn how to use the more advanced features of the Axon Thinking Analytics Platform.

• HBDI® Mobile App

  Learn how to use the new HBDI® Mobile App

• HBDI® Thinker Portal

  Thinker Portal Help

• Announcements

  Get informed on Axon, Think Hub and HBDI® App updates

• Herrmann Help Center Support

  Help Articles related to the most frequently asked questions and use of the Herrmann Help Center

Promoted articles

• Self Processing New Process
• Practitioner Portal Home Page Overview
• Download the Newest Version of the Axon User Guide Here
• What is Axon?
• List of Browsers Compatible Browsers
• Information for Your IT Department to Allow Access to Axon
• Using Axon as a Self-Processing Practitioner
• Video Tutorial - Using Axon as a Full-Service Practitioner
• A Thinker Has Completed a Herrmann® Assessment, But I Don't Have Access
• Attempting to Generate Digital Delivery for a Migrated HBDI® Yields an Error
• Downloading Reports Using Chrome Yields an Error
• Video Tutorial - Viewing an Invitation in Axon
• Video Tutorial - Run Reports in Axon
• Video Tutorial - Editing an Invitation in Axon
• Video Tutorial - How to Create an Axon Invitation
• Video Tutorial - General Navigation in Axon
• Video Tutorial - Using the Search Features in Axon
• Video Tutorial - Creating and Printing Reports in Axon
• How to Self-Process Individual Reports to Print
• Editing Groups to Generate Reports (New and Previous Profiles
• Assessment Groups
• Introducing the Thinker portal “My Journey” learning activities
• New Navigation on Axon!
• Join Us for Axon Training!
• Your Data at Herrmann
• The "NEW" HBDI® Individual Reports
• The New HBDI® Team Report
• The New HBDI® Pair Report
• HBDI® Update: Under Pressure vs Adjective Pairs
• HBDI® Assessment Update: The Gender Question
• How to Check the Status of a Submitted Request
• How to Submit a Support Request
• Creating an Account on the Herrmann Help Center

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