What Data Do You Store?
Herrmann takes the security of your data and privacy seriously. Once you have accessed and/or completed any of Herrmann's assessments (such as the HBDI®), there are several sets of data that we collect and store:
- Metadata: Data that is not scored in your HBDI® collected that is used for the purpose of personalization or communication
- Scored Answers: How you answered during any of Herrmann's assessments (such as the HBDI®)
- Individual Scores: The output (or "score") that was the result of your answers during any of Herrmann's assessments
Who Has Access to this Data?
Once we have your data on file, there are only certain authorized people that have access to it. The level of access that people have to your data is based on the types of data described earlier:
- Metadata: Only you and internal Herrmann personnel
- Scored Answers: Only internal Herrmann personnel
- Individual Scores: Only you, Herrmann personnel and authorized HBDI® Certified Practitioners and their assistants
If you'd like a detailed view on who can see your data, simply send us a request at firstname.lastname@example.org and we will provide you with this information.
How is My Data Used?
The way your data is used depends on the type of data. For example, scored answers and individual scores may be utilized by an HBDI® Certified Practitioner to debrief you on your results. Additionally, sometimes the practitioner may use your individual scores to add to a team report that includes you and your team members or colleagues.
User metadata is used to assign you a user account so that you can complete your HBDI® assessment. This data includes email address, first name, last name, birth date, and organization to which you belong. This information is not typically available to HBDI® Certified Practitioners and only available to certain authorized personnel at Herrmann.
What if I am Concerned About My Data?
We understand that sometimes you may not want us to keep your data in our database. We have developed some processes to help address your privacy or data concerns:
I Don't Want Herrmann to Keep my Data
If you don't wish for Herrmann to retain any of your data (to include any of the data described above), you can simply send us a note at email@example.com. We will process your data deletion request within 10 days and inform you once it is deleted.
Please note that after we complete the removal some traces of your data may remain in our system logs, and backups for up to a year. The data in these systems is only used for technical purposes, and only accessible to a limited number of engineering staff and administrators
I Don't Agree with the Way My Data Turned Out?
If you don't agree with the results of your HBDI® assessment, we have established a dispute process. If after being provided with your results, you find that you don't agree with them, send a request for dispute to firstname.lastname@example.org. We will review your request and if approved, we will unlock the assessment to allow you to edit your responses.
I Would Like to Edit My User Metadata
If you're already on your Journey page, you can edit your user data by clicking My Settings:
In addition, you can edit your user metadata directly from the My Settings page when logged in here.
I Have Further Questions Regarding my Data
If there are questions that are not addressed in this article or if it requires further clarification, please send a request to email@example.com.