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Jorge A.

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Latest activity by Jorge A.
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    Jorge A. created an article,

    How to Attach a Data Role to Multiple HBDI Profiles

    Go to the Assessments or Assessment Groups page. Use the search filter to locate the required profiles. Click on the check box next to each profile you wish to attach the data role to. Find the Ba...

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    Jorge A. created an article,

    Axon Onboarding Overview

    Test Your Axon Knowledge Before using Axon for your HBDI needs, we require that each Certified Practitioner complete the self-guided learning available in our Axon sandbox environment. The e-learni...

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    Jorge A. created an article,

    How to Use Multiple Licenses in Axon

    Background Certain Certain Practitioners have access to more than one License in Axon. This article details how the practitioner can switch between their Licenses. A practitioner can see what Licen...

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    Jorge A. created an article,

    Self Processing New Process

    Description: Placing orders for Self Processing Material and the license will be updated automatically with purchase HBDI Seats once the order is submitted in the Think Store. Thinker Store Select...

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    Jorge A. created an article,

    I Cannot Proceed Past Work Elements/Page 8 of the HBDI®

    Symptoms You are on page 8 of the HBDI® and have ranked Work Elements into one of the five categories. However, the assessment will not allow you to proceed to the next page. The next arrow is subd...

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    Jorge A. created an article,

    I Cannot Log into My Account

    Symptoms You are trying to log into either Axon or into the HBDI® assessment with your credentials but receive the message below: What is Going On? For some reason, the system is not recognizing y...

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    Jorge A. created an article,

    Profiles Are Missing/Not Showing Up in Axon

    Symptoms You're searching Axon for a particular profile or profiles to run a report and you notice that there are profiles that are missing. They could be migrated profiles or profiles completed in...

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    Jorge A. created an article,

    Thinker's Assessment is Marked as Incomplete Even After They Clicked Submit

    Symptoms A Thinker's assessment status is marked as Incomplete so you reach out to them via a reminder email. They respond that they did in fact complete the HBDI®. Turns out they have a page(s) of...

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    Jorge A. created an article,

    The Web Key Provided Does Not Work

    Symptoms You were provided a web key by your HBDI® Certified Practitioner to use to access your HBDI® assessment. However, when you try to submit the web key you see the error message below: How t...

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    Jorge A. created an article,

    Account Registration Error Related to Email Address

    Your practitioner set up this registration page so that it only allows you to register using a specific email address, so that we can link that address up to your existing data. If you're seeing th...