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Help!

Having trouble as an HBDI® Certified Practitioner or as a Thinker? Look in here for help articles for your issue.

HBDI® Help For Thinkers

  • How to Clear Your Browser's Cache
  • I Need to Share My HBDI® with another Certified Practitioner
  • HBDI® Glossaire  (Français)
  • HBDI® Thinking Styles Assessment Glossary (English)
  • I Cannot Proceed Past Work Elements/Page 8 of the HBDI®
  • My Web Key Does Not Work
See all 7 articles

HBDI® Help for Certified Practitioners

  • A Thinker Has Completed a Herrmann® Assessment, But I Don't Have Access
  • My Thinkers Have an HBDI® from the HTMS System, and They Need HBDI® Digital Results Access
  • Downloading Reports Using Chrome Yields an Error
  • My Thinkers Need a User Account for Axon to Access Their Previous HBDI®, HBDI® Digital & the Mobile App
  • I Cannot Log into My Account
  • Profiles Are Missing/Not Showing Up in Axon
See all 8 articles
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