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Certain Practitioners have access to more than one License in the Herrmann Platform. This article details how some Practitioners can switch between their Licenses. A Practitioner can see what License they are currently using by looking at the upper right hand corner under the Current License tab.
1. In the Herrmann Platform, go to Search For tab at the top of the page, then click the Licenses link.
2. Once you locate the License you wish to use, click on the blue Select link.
3. The success message "Selected license changed to..." will appear in green.
If you are still experiencing trouble, don't hesitate to send a request to our IT support here (https://herrmann.zendesk.com/hc/en-us/requests/new). A Herrmann tech support agent will be in touch shortly after so they can get you into your account.