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Thinker Portal & HBDI® Digital Results Frequently Asked Questions

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Herrmann Dev Team
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This Article is Written In Preparation for the Launch of HBDI® Digital and Thinker Portal July 1, 2019

Use the quick links below to hop to the Question and Answer you are interested in.

 

The Thinker Portal

HBDI® Digital: General Questions

HBDI® Digital: How to set it up in Axon



Thinker Portal FAQs

Q: What is the Thinker Portal?

  • Herrmann’s Thinker portal is a homepage for each Thinker to find their assessment results, e-learnings and access additional resources prepared especially for them. It is a part of the Herrmann Platform.

Q: How do I get to the Thinker Portal?

  • Anyone using a mobile device or laptop can enter the URL: https://journey.herrmannsolutions.net/thinker  

 and enter the Thinker portal with the account information they created when they were invited to complete the HBDI® assessment.

This link is also  provided on the screen at the end of completing the HBDI® and in the email Thinkers receive that confirms their HBDI® is being processed.

 

Q:  Why use the new Thinker Portal?

  • The Thinker Portal gives Practitioners a fast and easy way to direct Thinkers to additional resources, including the HBDI® Digital, an alternative resource to debriefing the HBDI® with paper packages..  

(More info on HBDI® Digital can be found below and in our Resource Center:------------------

   

Q: What else will the Thinker Portal be used for?

  • Additional products and content are scheduled for release this year. Stay tuned for announcements and updates. You’ll be able to use the Thinker Portal to engage Thinkers and provide additional learning and growth.

Q: How do Thinkers that completed an HBDI® on the HTMS access the Thinker Portal?

  • Thinkers who completed an HBDI® prior to Axon, can create an Axon account, and “reclaim” their HBDI®, gain access to the Thinker Portal and to HBDI® Digital.

If a CP has  multiple Thinkers who have taken the HBDI® in the past, they can request a “batch” setup and we can help many Thinkers create their account and reclaim their HBDI® very easily.

 

Q: Does the Thinker Portal replace Axon or the Thinker Hub?

  • The Thinker Portal is a part of the Axon system specifically designed for the Thinker, so it doesn’t replace Axon, it gives Thinkers access to their own view.  In contrast, the Thinker Hub is designed for Practitioners to access resources and place orders for various Herrmann Products. It is not part of Axon or the Thinker Portal.

 

Q: How do I unlock a Thinker's Profile from the Thinker Portal?

  • The Thinker unlocks their profile from the Thinker Portal.
  • The Practitioner doesn't unlock the Thinker's profile for the Thinker.  The Thinker must unlock their results for themselves.
  • A CP can set a custom code (e.g., DebriefDate2019) as the unlock option in the invitation creation or they can edit an invitation to include the unlock code.  The custom unlock code can be useful when running a group debrief session.
  • Thinkers can also unlock using their profile code (e.g., 1121), which is typically provided by the CP during the debrief.

    Note: Thinkers can use either the custom code or their preference code to unlock their profile.

 

HBDI® Digital: General Questions

 

Q: What is the HBDI® Digital?

 

  • The HBDI® Digital is one of a number of e-resources that a Thinker* can access after they have completed the HBDI® questionnaire.  It is the digital version of the HBDI® results, instead of printed on paper. It can be used in conjunction with the existing paper HBDI® package, or on its own, without additional paper materials. The HBDI® Digital provides a new way for Certified Practitioners (CP) to debrief the HBDI® and is accessible on mobile devices and computers.

 

To learn more about this feature check out the Resource Center:------------------------------------

It’s an interactive interface accessible through the Herrmann® Thinker Portal on the Axon platform.  It highlights key areas of the HBDI® profile with interactive graphics, and includes the following tabbed sections:

 

  • Whole Brain® Model

  • HBDI® Profile

  • Most / Least Preferred

  • Under Pressure Profile

  • Modes

  • Clusters

  • Dashboard

  • How to Apply

  • Frequently Asked Questions

Thinkers can also access the 2-page printable HBDI® Individual Summary report.

 

Q: I'm a Thinker, how do I access the HBDI® Digital?

  • You can access your HBDI® Digital results from Herrmann’s Thinker Portal.

https://journey.herrmannsolutions.net/thinker

 

Q: I'm a Practitioner, how do my Thinkers access the HBDI® Digital?

  • Thinkers access the HBDI® Digital via Herrmann’s Thinker Portal

https://journey.herrmannsolutions.net/thinker

This link is also  provided on the screen upon completion of the HBDI® and in the email Thinkers receive that confirms their HBDI® is being processed.

 

Q: How is the HBDI® Digital different from the HBDI® Mobile App?

  • There are only a few differences between the HBDI® Mobile App and HBDI® Digital.
    • The Mobile App allows the Thinker to "share" their profile as a graphic representation through social media
    • The Mobile App allows you to "guesstimate" another person's profile
    • The HBDI Digital does not require downloading any additional software on your mobile device.  It is available through the internet

Q: Will my Thinkers automatically access the HBDI® Digital or do they need a debrief?

  • HBDI® Digital is locked until the Thinker enters an unlock code.
  • Note: Thinkers can use either the custom code or their preference code to unlock their profile.

 

Q: How do I unlock a Thinker’s profile on HBDI® Digital?

  • The Thinker unlocks their profile from the Thinker Portal.
  • The Practitioner doesn't unlock the Thinker's profile for the Thinker.  The Thinker must unlock their results for themselves.
  • A CP can set a custom code (e.g., DebriefDate2019) as the unlock option in the invitation creation or they can edit an invitation.  The custom unlock code can be useful when running a group debrief session.
  • Thinkers can also unlock using their profile code (e.g., 1121), which is typically provided by the CP during the debrief.

    Note: Thinkers can use either the custom code or their preference code to unlock their profile.

 

Q: Is there only one code to unlock HBDI® Digital?

The CP can select from two ways to unlock the HBDI®.

  • Thinkers can enter their Preference Code

  • Thinkers can enter a custom Code set by the CP.

  • With either option, the underlying premise is that either the CP has already debriefed or is about to debrief the Thinker.

 

Q: What happens if a Thinker forgets their unlock code?

  • When presented with the unlock screen, Thinkers can click on “Unlock code help.” The Thinker is informed that they should have received their code during the debrief with their CP. Questions should be directed to the practitioner, but they can contact Herrmann support if they do not know, or cannot reach their practitioner.

 

Q: Is there a printable version of the HBDI® Digital?

  • Not exactly.  The HBDI® Digital is designed to be an interactive experience, and it includes a two-page summary report that can be downloaded as a PDF and printed. The summary is easily accessible from the HBDI® Digital left menu or from the Thinker Portal.

 

Q: I'm a Practitioner, how do I see the same HBDI® Digital that my Thinker sees?

  • CPs can login to Axon and search for an Assessment for the appropriate Thinker.  The “View Results” link will allow you to choose a PDF or Digital Results
  • Or a CP can search for the “Thinker” and “View Results

 

Q: What is the impact to me as a CP? What if I want to continue with paper packets?

  • The HBDI® Digital gives you a new way to debrief your Thinkers without using a paper packet. If you wish to continue the traditional debrief method using the paper package, you can do so. In this case, the HBDI® Digital can be used as a follow-on resource once the Thinker has received their paper package. The HBDI® Digital remains locked until the Thinker has entered their HBDI® Profile Preference Code (e.g. 2112) or a custom code the CP provides them.

 

Q: How does my role as a CP change with the HBDI® Digital?

  • The role of the CP is as essential as ever. The HBDI® Digital makes it faster and easier to conduct a debrief with a Thinker. HBDI® Digital is ready to go as soon as the Thinker completes their HBDI® Assessment, and interactive tools give you new ways to help Thinkers understand their profile. As a CP you remain in control of the process, and decide when to provide access to the Thinker.

 

Q: I’m running a group workshop and I want to have everyone access their Digital results during the session? Can I do this?

  • Yes! If you choose to have everyone unlock their results whilst in the session, you should remember to choose the custom code unlock option when sending the invitation.

NOTE: Don’t forget to consider wifi access, as well as any company firewalls that might affect Thinkers ability to get online.

  • Note: Here is an article with helpful preparation hints: 
    https://herrmann.zendesk.com/hc/en-us/articles/360021594993

Q: Will Thinkers have access to the content from the HBDI® Booklet if I use the HBDI® Digital as my  debrief resource?

  • HBDI® Digital has been designed as a Whole Brain® learning experience, with many elements of the booklet being incorporated throughout. For instance, there are FAQs in the HBDI® Digital which touch on some key points from the B section of the booklet. There are also application tips and explanatory notes throughout the HBDI® Digital. If you or your thinker want to look up other profile codes, you can do this in the Preference Code Search on the Thinker Portal (available after they have unlocked their profile), where the Thinker can read more about different profile codes and relevant application tips.

Q: In what languages is the HBDI® Digital available?

  1. The HBDI® Assessment is currently  available in 15 languages, however Herrmann’s Thinker Portal and the HBDI® Digital are currently available  in 5 core languages:
  • English (US)

  • English (International)

  • French

  • German

  • Chinese Simplified

  • Why the difference?  Herrmann feels strongly that the HBDI® assessment should be available in a Thinkers most comfortable language whenever possible, and we want to release Thinker Portal and HBDI® Digital now in our 5 core languages while we evaluate adding other languages.

 

Q: What happened to education, occupation and hobbies?

  • The HBDI® Digital does not include every element of the HBDI® Survey form.  Currently the digital debrief does not include the Education, Occupation, Hobbies, and the Twenty Questions sections.  However this data is still available on the HBDI® Data Summary Report Page, and this page is available by using the "Print Summary" button.

 

HBDI® Digital: How to set it up in Axon

Q: I forgot to setup an unlock results code.  Can I go back and fix that?

  • You can edit an invitation and include an unlock code, or you can simply provide each Thinker with their Preference Doe to unlock their results.

    NOTE: keep in mind that if any Thinker has already unlocked their Profile, editing the custom unlock code afterwards will not “re-lock” their results.

 

Q: How do I see the code I set up in Axon?

  • In the Invitation Creation you will be prompted to select an unlock option.  You can choose to enter a custom unlock code (great for use with group debriefs.) or you can allow Thinkers to use their HBDI Preference Code.
  • You can also see the code setup in the “Edit” Invitation screen, underneath the “I want to setup how my Thinkers will get access” item
  • On the Invitation Details page for each Invitation, you will see the Unlock code listed
  • And you can see the Thinker's Preference Code listed on the Invitation Details, once the Thinker has completed the HBDI.  This information is also available on the Group Details page within Axon.

 

Q: Can I lock a Thinker’s HBDI® results if they’ve already unlocked it?

  • Once a Thinker’s results are unlocked they cannot be locked again.  

 

Q: Can I edit older invitations to include locking information?

  •  You can edit invitations that were created prior to this feature release, and you can include the locking setup, though that extra step is not required since all Thinkers will need to unlock their results and can do so by entering their HBDI® Preference Code.

Q: How do Thinkers who completed an HBDI® before Axon access their HBDI® Digital?

  • Great news!  Thinkers who completed an HBDI® prior to Axon, can create an Axon account, and “reclaim” their HBDI®, gain access to the Thinker Portal and to the HBDI® Digital.
  • If you have multiple Thinkers who have taken the HBDI® in the past, you can request a “batch” setup and we can help many Thinkers create their account and reclaim their HBDI® very easily.

Q:  What is the Unlock Status and Unlock Code on the Invitations Details and the Group Details page in Axon? 

  • On the Invitations Detail pages and the Group Details pages, you'll now see two new columns.  The Unlock Status is an indicator as to whether the Thinker has "opened" their HBDI Digital Results.  And the Unlock Code is the indicator as to how the invitation was set up with either a custom unlock code that the person who created the invitation prepared, or if the Thinker can use their HBDI Preference Code to unlock their HBDI Digital results.  The Thinker will need this information provided by the Practitioner in order to open their HBDI Digital Results AND the HBDI Mobile App.

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