Herrmann Product Release Notes 2023-2024 Herrmann Product Release Notes 2023-2024

Herrmann Product Release Notes 2023-2024

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We're excited to share updates, upgrades and corrections to our suite of Whole Brain® Thinking tools in the Herrmann platform.  Scan the list below or jump to a specific sprint/month to see what magic our product engineers are working month-by-month. Note that some months we are more focused on preparing new elements, but they won't be revealed until they are ready for deployment and release, so please be patient while the magic happens.
Also, we're always listening! Let us know if there's something you'd like to see added or changed in any of our Herrmann products. Submit ideas in our Support form here.

 

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July 2024

Axon

Pulse Report and Signals Report Consolidation

  • Summary: Built a comprehensive insights dashboard within the Teams Section of the Thinker Portal.
  • Details:
    • Feature Flag for Pulse Report (Signals) Navigation: We have aligned the Signal tab with the same feature flag for Team Accelerator Tools to control the navigation experience better.

Thinker Portal and Journey

Comprehensive Insights Dashboard

  • Summary: Developed and integrated a new insights dashboard to provide a holistic view of team performance and areas for improvement.
  • Details:
    • Added additional Navigation: The Signals tab for the pulse report output was added, and “Understanding Your Team” was renamed “Insights” on the Team Page for a more intuitive user experience.
    • Indication for Completed Pulse Surveys: To avoid duplicates, we have added a feature to indicate if a user has already completed the Pulse Survey.
    • Notification for No Pulse Surveys Taken: A notification was added to inform users if no Pulse Surveys have been taken.
    • Overall Page Structure for Pulse Report: Improved the overall structure of the Pulse Report page.
    • Effectiveness by Quadrant Visualization: A visualization for team members to assess team effectiveness by quadrant was added.
    • Recommended Actions in Pulse Report: Provided recommended actions for team members based on Pulse Survey results.
    • My Team's Profile Page: Developed a profile page for team members to view their team's Pulse Survey responses.
    • Watchouts Visualization: Implemented a visualization to highlight potential watchouts.
    • Strengths Visualization: Based on the team members' surveys, a strengths visualization was added to showcase team strengths.
    • Overall Team Effectiveness Visualization: Developed a visualization for overall team effectiveness from Pulse Survey results.
    • Pulse Survey Reporting Integration: Integrated Pulse Survey reporting features into the Thinker Portal.

Accessibility Updates

  • The team made further advancements in our accessibility implementations for the thinker portal.

June 2024

Axon

Updated "Run Report" Functionality in Axon Invitations

  • When an Axon user is running a report, then they should have the option to choose to export the data that is most helpful to them for their current task.
  • There was a need to add flexibility within the “run report” functionality on the Axon invitations page, where users could choose the type of data they wanted reporting on as well as the format in which the data was exported.
    • This gives users more freedom in choosing the information they want shown to them, as well as more options on types of data to receive than ever before.
  • Now, users will click an updated button at the top of the invitations page and are shown a modal for the data to be exported and the format it will be exported in. Users can select any options they wish in both modals.

Thinker Portal and Journey

LearnUpon Link Available in the Thinker Portal

  • A graduation cap icon linking to LearnUpon is now visible in the bottom left menu group of Thinker Portal.
  • The link provides easy access to LearnUpon for the Champion program and Team Effectiveness Solution courses.
  • The icon appears in the bottom left menu group.
  • Clicking the icon opens LearnUpon in a new window.
  • This feature is only available for customers who are part of the Team Effectiveness Solution.

Old Login Page Deleted

  • The old login page has been removed following the launch of the new login page for all users.
  • This update is part of enhancing the platform login experience.
  • No action is required from users; they will be automatically directed to the new login page.

May 2024

Axon

New Alert System for Data Role Changes

  • When a user’s account moves into a new Herrmann client, or the user takes a new assessment under a new client, then proper alerts and communications must take place so that all necessary parties are aware and informed of the change implications.
    • Implications include: how the user may authenticate into the Herrmann platform, what features the user has access to in the platform, etc.
  • A need has come up for the Herrmann system to alert the Customer Advocacy Team when a user is moved into a new Herrmann organization or takes a new assessment under a different organization, so that we can make sure the client, certified practitioner and user are all aware of the change and what the change means for the user.
  • Now, when this change is made, the Herrmann system will trigger the creation of a customer support ticket, allowing our team to alert necessary parties with the information about the change.

Thinker Portal and Journey

Accessibility Upgrades: Login/Onboarding Flow

The login/onboarding flow for users was updated in order to meet platform accessibility standards:

  • Links in footer updated to meet contrast guidelines
  • Links in footer updated with underline as default state
  • HTML element updated to have a "lang" attribute
  • Zooming and scaling were enabled
  • Updated the Language Selector to have an accessible name (language selector)
  • Settings link must have discernible text (aria-label acceptable)

Accessibility Upgrades to Journey Modules

  • When a user is learning and engaging with content, activities and tools within the Herrmann Platform, then they expect to experience all functionalities in the means most accessible to them.
  • In order to meet our standards for user Accessibility, the following upgrades were made to the content and activities under the “My Journey” tile in the Thinker Portal:
    • Adding color contrast to the Four Modes pages under the “Modes & Clusters” module
    • Adding color contrast to the My Modes pages under the “Modes & Clusters” module
    • Adding color contrast to the quadrant labels in How I see Myself pages under the “Additional Insights” module
    • Adding color contrast to the descriptors and work elements under the “Personalize My Profile” module.
    • Adding accessible titles within Video iframes throughout the modules.
    • Adding color contrast to the green buttons throughout the modules.
  • These changes will allow users of all abilities to access the Journey modules in a more seamless manner

Accessibility Upgrades to Team Accelerator Tools

  • On the Activate tab, we’ve updated the Survey iframe to have an accessible name for screen readers.
  • On various tabs within Accelerator Tools, we’ve applied accessible coloring to text in order to meet accessibility contrast guidelines.

Teams, Sharing, and Team Accelerator Tools

Updating & Adding Translated PDFs in the Team Accelerator Tools

  • When Thinkers experience the Accelerator Tools, then they need access to the most updated content and support materials, in their preferred language, so that they can effectively apply the information and activities within their team.
  • While most of the content in the Accelerator Tools had been translated, the PDF materials within the tool activities were only available in US English.
    • This blocked users of our other core languages from being able to view and apply the activity content.
    • This blocked Herrmann from being able to offer the Accelerator tools to our global clients.
  • The Herrmann Learning & Content team worked with Herrmann Product/Engineering to get the most updated versions of the Accelerator Tool PDFs completed, translated and added to the tools.
  • Now, users will be shown the PDF that is in accordance to the preferred language they have selected in their account settings.

Team Accelerator Tools now available in Axon view

  • When a Certified Practitioner wants to view information about the teams they facilitate, then they need access to the information within their systems.
  • A bug was discovered where CPs could not view the Team Accelerator Tools tab within a team, when viewing the team via Axon.
    • This blocked a CP from being able to view the Accelerator Tool information about that team, without having to add themselves to the team in the Thinker Portal.
  • The bug was addressed and now CPs can view the Acclerator Tools tab for the teams they facilitate, without having to be a member of the team themselves.

Translations

French 

Missing translations in Stop & Think and the Thinker Portal are now translated, including Team Accelerator Tools (minus the team pulse survey).

German 

Missing translations in Stop & Think and the Thinker Portal are now translated, including Team Accelerator Tools (minus the team pulse survey).

Spanish 

Missing translations in Stop & Think and the Thinker Portal are now translated, including the Teams section and Team Accelerator Tools (minus the team pulse survey).

Chinese 

Missing translations in Stop & Think and the Thinker Portal are now translated, including Team Accelerator Tools (minus the team pulse survey).

April 2024

Axon

Updating Invitations CSV Report Information

  • When an Axon admin or CP need access to a report, then they need quick and accurate access so that they can continue on with their work.
  • An update was needed to the type of information available when an admin or CP downloads the CSV from the “Invitations” page in Axon, in order to meet changing information and data needs of our clients.
  • The report has been updated to include more robust information, such as the users who have and have not accepted their invitation.

Fixed Linear Continuum Report

  • When an Axon admin or CP need access to a report, then they need quick and accurate access so that they can continue on with their work.
  • A bug was discovered in the Linear Continuum PDF report where there were missing translations and values in columns were unaligned, causing clustered information.
  • The PDF has been fixed and all translations and column information are visible to users, when the report is downloaded.

March 2024

Thinker Portal & Journey

Copy and PDF updates in the Team Accelerator Tools

  • When Thinkers experience the Accelerator Tools, then they need access to the most updated content and support materials, so that they can effectively apply the information and activities within their team.
  • The Herrmann Learning & Content Team recently completed updates to the PDFs and their titles for the following activities in the Team Accelerator tools:
    • Align: Share your Super Powers
    • Align: Avoid Communication frustration
    • Accelerate: Clarify Your Goals
    • Accelerate: Create Team Norms
    • Adapt: Manage Team Transitions
  • Users can experience the most updated version of these activities and the corresponding PDFs within the Accelerator Tools tab of their team.

Axon

Account Creation Errors due to case-sensitivity

  • When a user is creating their account on the platform, then they expect a quick and seamless experience to creation and getting access to their assessment.
  • A bug was discovered where the account creation flow was treating email addresses as case sensitive.
    • This means that a user’s email was being registered as an error if it did not match the upper/lower case letters used in their email address when they were assigned their invitation.
    • Users were being given an error when inputing their email during the account creation process, due to the upper/lower case discrepancy.
  • A change was made to the code to ensure that email addresses were not treated with upper/lower case sensitivity.

CSV Download button fixed in Assessments page of Axon

  • When an Axon admin or CP need access to a report, then they need quick and accurate access so that they can continue on with their work.
  • A bug was discovered where the CSV download button on the “Assessments” page in Axon was generating a blank excel file.
    • This caused CPs and admins to have to ask Herrmann implementation and CAT to help them pull their needed report.
  • A code change was made to edit the view of the CSV table when downloaded, so that the CSV generates correctly.

February 2024

Thinker Portal & Journey

Changing access to the “Thinker Store & Resources” Link

  • When a user is on the Thinker Portal, they expect to have access to tools, resources and a platform experience that is in line with the permissions and region associated with their account. 
  • A bug was discovered where Certified Practitioners from Herrmann’s APAC region were being shown the “Thinker Store & Resources” link in the Thinker Portal toolbar. 
    • This caused confusion for users, as this region does not utilize this Herrmann link.
  • A code change was made to edit and refine the Herrmann regions who have access to this link, in accordance with the region’s associated preferences.

Teams, Sharing, & Team Accelerator Tools

Update to Request Accelerator Tools Team Pulse Report

  • When the members of a team complete their team pulse survey within the Accelerator Tools, then they need a pathway to receiving their team pulse report.
  • Previously, when the members completed their pulse survey, there was no direct way to request their report. This left users feeling unclear on the next steps after completing their survey. 
  • Now, on the last page of the pulse survey after completion, users will be shown the next steps for requesting their report, including a direct link to request the report from Herrmann’s Customer Advocacy Team (CAT). 

Translations

  • Team Accelerator Tools are available in the following languages
    (minus the activities PDFs & the two Pulse Surveys)
    • English UK 
    • French 
    • German
    • Spanish
    • Chinese 

Fix to Account Creation Flow Registration Page

  • When a user is creating their Herrmann account, they expect to be able to create it and access their assessment invitation seamlessly and securely. 
  • With the release of our new account creation flow, a bug was found that caused some users to not be able to proceed past the email registration page of the account creation flow. 
    • Users were having to press the continue button on the email registration page multiple times in order to proceed, which caused a poor user experience as well as additional load on the system.
  • The code was fixed so that users only have to press the continue button one time in order to proceed with creating their account. 

Updated Copy on Team Effectiveness Dashboard Assessment Registration Page

  • When a Thinker has accepted their invite to an assessment through Herrmann, then they expect a seamless experience that will guide them quickly through the registration process.
  • The Team Effectiveness Dashboard invitation registration page (the first page a user is sent to when they accept their TED invitation) was displaying a placeholder copy above the “sign in” button.
    • This caused confusion for users who already have a Herrmann account but were asked to take a new TED assessment, providing a negative user experience.
  • The copy on the registration page has been updated to provide users with clear instructions on how to proceed with signing into their existing account while claiming a new TED assessment. 

Teams, Sharing, & Team Accelerator Tools

Updates to “Navigating Change” in the Team Accelerator Tools

  • When Thinkers experience the Accelerator Tools, they need access to the most updated content and support materials, so that they can effectively apply the information and activities within their team.
  • The Herrmann Learning & Content Team recently completed updates to the PDF and instructional information under the “Navigating Change” section of the “Adapt” phase of the tools.
    • These updates emphasize our Whole Brain® Change Success Formula as well as the importance of establishing motivators and trust within a team.
  • Users can experience the most updated version of the “Navigating Change” section of the Accelerator tools in both the Thinker Portal and Stop & Think. 

Fix to Account Creation Flow Registration Page

  • When a user is creating their Herrmann account, they expect to be able to create it and access their assessment invitation seamlessly and securely. 
  • With the release of our new account creation flow, a bug was found that caused some users to not be able to proceed past the email registration page of the account creation flow. 
    • Users were having to press the continue button on the email registration page multiple times in order to proceed, which caused a poor user experience as well as additional load on the system.
  • The code was fixed so that users only have to press the continue button one time in order to proceed with creating their account. 

Updated Account Creation Flow

  • When a user is creating their Herrmann account, they expect to be able to create it and access their assessment invitation seamlessly and securely. 
  • We have made updates to the account creation flow to reduce sticking points for users during the process through creating updated pages to the flow, while working with our authentication partner to maintain security best practices.
  • Some of the highlights of the new flow include:
    • Being translated into our 6 core languages (English US, English UK, Spanish, French, German and Chinese). 
    • When a user receives an invitation to take an assessment, clearly showing the “create an account” or “log in” options on the registration page, so that the user can choose the correct flow.
    • Redirecting users who already have an account, but start trying to create a new account, back to the sign in flow.
    • Auto-filling and locking in the user’s email address in the email field of the registration page, if they were sent a personalized invitation from their Certified Practitioner. 
    • Re-adding the opt-in selection for Herrmann marketing communications. 

January 2024

Org Admin

Correction: Cannot Search for a Team in Org Admin

  • A bug was discovered in the “Teams” section of the Organizational Administrator Tools where users could not create a team or search for a team in the search field. 
  • The bug was fixed to generate the correct functionality for the user when they perform either function. 

Thinker Portal

Correction: Thinker Portal homepage loader

  • When a user logs into their Thinker Portal, a loader appears that says “working our magic” to block users from taking any actions on the homepage while their user data completes loading in the background. 
    • The loader disappears after the user’s data generates
  • A bug was discovered where if there was an error in the user’s data generated in the background, the loader would never disappear.
    • This stopped users from being able to use any functions on their homepage.
  • A change was made where even if there is an error in the generation of data, the loader will disappear from the homepage within 60 seconds, so that users are able to continue with using the homepage.

December 2023

Org Analytics

Correction: Org Analytics Usage Analytics Report Updates

  • When an Org Admin user is pulling a Usage Analytics report on an organization, they expect the usage data to be accurate for the time frame selected.
  • A bug was discovered where instances of an HBDI® Assessment being taken in that time frame were not being counted towards the platform usage data.
    • This created skewed data for a selected timeframe that did not give the full picture of the organization’s platform usage. 
  • A new dataset was created that recorded all events and applied to the Usage Analytics Dashboard. 

Data Role Hierarchy Check Implemented into Axon

  • If Axon users are editing data roles in Axon, then we need safeguards in place to stop any changes to the high-level data roles that are not meant to be edited. 
  • When data roles are being edited in Axon, 2 client-type data roles cannot exist within the same client data tree, and therefore a “stop” mechanism is necessary.
    • The mechanism reduces the risk of an accidental change in a high-level data role that would cause an unintended data exposure.
  • Now, when editing/adding a data role and choosing from the “type” drop down, the “client” option will be disabled if a client-type data role already exists for the client’s parent data role. 
  • Additionally, context will be given to the user about why the functionality is disabled and the conflicts within the organization’s data tree that are causing the client-type data role to be disabled. 

Thinker Portal & Journey

Updated Registration Page

  • When a user accepts their invitation to take an assessment, then they should be given a seamless experience for claiming their invitation, depending on if they are a new or returning user.
  • Users were experiencing issues with creating their account or logging into the platform when accepting an assessment invitation, due to a lack of clarity on the Herrmann invitation registration page. 
    • The registration page is the first page a user is sent to when they click on their assessment invitation link. 
    • On this page, there was a lack of clarity on how to proceed with claiming your invitation depending on if you were a new or returning user. 
    • This led users to try and claim their seat through an invalid pathway for the type of user they were, and they would be blocked from accessing their new assessment. 
  • The registration page has been updated with a refreshed user experience and more clear instructions for guiding a user with claiming their invitation.
    • The options to proceed as either a new or returning user have been made more distinct, and both pathways for proceeding have been given equal importance on the page. 

Updated “Contact Support” Links

  • When a user needs to contact support, then they expect a direct link to the web page where they can create and submit a support ticket. 
  • There were multiple instances discovered throughout the Thinker Portal, Axon and Org Admin where it would mention “contact support” but there was no direct link for a user to do so. 
  • These instances were collected and updated to include the correct links for creating and submitting support tickets. 

Translations

English UK 

  • Texts in The Herrmann Platform that refer to "Contact Support" has now a direct link and is translated in English UK
  • Updated registration page is available (SHIP-415)

French 

  • Texts in The Herrmann Platform that refer to "Contact Support" has now a direct link and is translated in French
  • Updated registration page is available (SHIP-415)

German 

  • Texts in the Herrmann Platform that refer to "Contact Support" now have a direct link and are translated.
  • Updated registration page is available. 

Spanish 

  • Texts in The Herrmann Platform that refer to "Contact Support" has now a direct link and is translated in Spanish
  • Updated registration page is available (SHIP-415)

Chinese 

  • Texts in the Herrmann Platform that refer to "Contact Support" now have a direct link and are translated.
  • Updated registration page is available.

Axon

Modified Reminder Invitation Links

  • When a user receives a reminder email from their CP via Axon, it is important they have access to the appropriate links for where they currently are in their user onboarding journey.
  • A bug was discovered in the reminder email system where users who had not yet claimed their seat were not being shown their personal invitation link in the series of reminder emails. 
    • The only link available in the emails was to the Thinker Portal login page. The users were blocked from being able to accept their invitation. 
  • The invitation reminder emails have been modified to meet the following conditions:
    • When a user has claimed their invitation seat, the reminder email to “continue journey” only includes a link to sign into the Thinker Portal, where they will be guided to continue where they left off in their thinking journey. 
    • When a user has not claimed their invitation seat, the reminder emails to “accept their invitation” and “continue journey” will both include the personalized invitation link. 
  •  These changes will reduce confusion for users about which path they need to take to continue onboarding as a Whole Brain® Thinker.  

Report Labels Fixed

  • When users view reports within Org Analytics, they expect the reports to have correct chart and title names, so that the user can correctly analyze the data.
  • A bug was discovered in Org Analytics where the labels on usage reports were showing up as an error, when they should have appeared as calendar months.
    • This created confusion for users, who were blocked from understanding what usage numbers correlated to which month. 
  • A correction was made to the data set references used in these reports so that the month labels could appear as expected. 

Stop & Think

Latest S&T version live in the Microsoft Teams store

  • When clients want to adopt Stop & Think into their organization, they need a version of the app that gives them proper controls over security and permissions.
  • In order to increase the adoption rate of Stop & Think, Herrmann needed a version of the app that does not cause the client a lot of work to onboard into their Microsoft ecosystem.
  • Stop & Think is now available in the Microsoft Teams store with our updated permissions levels, that puts the user more in control of what Stop & Think can do on their behalf.
    • These permission levels also simplify the permission structure, which lessens the burden on the organization's IT departments to manage them. 

Translations

  • Org Admin tools are now available in German.
  • A German translation issue with the Individual Data Summary Page was resolved.

November 2023

Timeout Errors in the platform

When our partners, clients and users come to the Herrmann platform, then they are expected and owed a seamless and secure experience that allows them to engage with Whole Brain® Thinking. 

  • Over the last couple of months, Herrmann has been aware of necessary improvements and upgrades to our database in order to serve our customers. 
    • While improvements to the database have been ongoing, the challenges affected a large number of our users the week of 11/27. Users were experiencing the challenges the week prior, but the largest impact took place on Monday and Tuesday of the 11/27 week.
    • Herrmann users (new and returning) all over the globe were experiencing severe lag times, eventually turning into timeout errors, when performing actions in the platform. 
  • To solve this, our engineers worked around the clock to make changes to how our database is performing when users take an action, so that they no longer experience these errors. 
  • Moving forward, the Herrmann product and engineering teams will continue to make progress on additional database changes and upgrades, along with User Interface improvements, that will give users a seamless and secure experience on the platform. We are being vigilant and continuing to invest in more improvements and processes for staying on top of emerging system issues.

Stop & Think Login App

  • When Thinkers use S&T, they expect to use the latest version. Additionally, our clients who want to adopt S&T need to use a certain version of the app, which requires approval by the Microsoft Teams store.
  • To be approved by the store, Herrmann had to update the login screen to a design that does not allow for users to switch between the login flow and the account creation flow. 
  • The login page has now been changed to disable the ability to sign up. Our next step is to resubmit the S&T app for approval. 
  • Clients who have inquired about when the latest version will be ready, so that they can move forward with installation, will be notified once S&T is officially approved. 

Thinker Portal & Journey

Displaying a page “Loader” to Thinkers in the Thinker Portal

  • There are certain pages within the Thinker Portal where information is generated by the system in the background, such as creating an open assessment for the thinker.
  • When a thinker is on a Herrmann page that is generating information or an available assessment, then the user needs to not take any other actions on that page until the generation work is complete.
  • We were receiving a number of support tickets from users who were not being given an assessment after completing the first module of Journey, or were able to continue their Journey without taking an assessment, because the open assessment information was not yet generated in the system.
  • In order to slow down the user from performing other actions on the page, and let the Herrmann system catch up, a “loader” will be shown to the user on the page.
    • It will be displayed on any page where user information or an assessment is being generated in the background, until the generation is complete.
  • This will reduce instances of the Herrmann system not being ready with the assessment or information needed for the user to proceed.

Enforcing HBDI® completion before continuing Journey

  • If a user does not take their HBDI® assessment at the beginning of their learning journey, then they will not be able to activate as a Whole Brain® Thinker.
  • If a user does not take their HBDI® assessment at the beginning of their learning journey, then our customers will experience complications with implementing Whole Brain® Thinking at their organization. 
  • A bug was discovered where if a user “deviated” from the expected user progression of the first learning module in Journey, then they were able to continue their learning journey without completing the HBDI® assessment.
  • The HBDI® assessment is available to a user in the fifth page of the first learning module. A user could “deviate”, and unlock page six and beyond, through the following ways:
    • Opening the HBDI® assessment in a new tab
    • Clicking on the assessment button on page five, and immediately returning to the Journey page
    • Logging out of the platform when on page five, and then logging back in
    • Refreshing the browser when on page five
  • To solve this, we are displaying an error message on page six, when there’s no assessment created so that the user knows they cannot proceed. 

Batch Action Bug Fix & Updated Functionality

When Axon admin users are performing batch updates, then they need all functional options for the batch action available to them on their screen. 

  • When Axon admin users are performing a batch update, then they need safeguards that protect from an unintentional change to large sets of data (mass action).
  • Axon admins were experiencing 2 issues when performing batch updates:
    • When the batch update button was selected, the pop-up window with the batch action functionalities listed was not appearing, due to the styling of the window.
    • There are no stoppers from performing large, “select-all” batch action updates, which increases the risk of performing an unintentional update or change within Axon pages.
  • The pop-up window has now been restyled to fit any browser
  • The “select-all” feature for batch actions has been disabled. Admin users must manually select multiple lines for the batch action feature to be enabled. 
    • The checkbox at the top of the list of assessments, invitations, etc. has been disabled
    • If an admin user tries to select the checkbox, a pop up will appear at the top of their browser, notifying them that mass selection has been disabled. 

Assigning a User’s Preferred Language in Integrated Org Analytics Data

When a user selects a core language for using the platform, when they experience a page that uses integrated data, then they expect that data to be in their chosen core language.

  • If we ensure that the data that appears in org analytics will be communicated in a user’s preferred language, then we will drive increased use and adoption of the org analytics tool. 
  • We ensured that a user’s preferred language (their Locale) was passed appropriately to the integrated data that appears in the org analytics dashboards.
    • The one exception is Chinese, which will be available in a future release.

October 2023

Certified Practitioners and users of Axon can now download the profile map
(also known as the “kite”) on behalf of their thinkers in the following areas:

    • Axon view of HBDI® digital
    • Viewing a thinker under the “thinkers” tab in Axon
    • The kite will download as a 240 x 240 PNG image
    • This is a useful feature for all Axon users who want to download the profile map of a particular thinker, to be incorporated in the existing tools, information sources and materials used by our clients in their daily ways of working

Select a Country in the HBDI Assessment Questions

When taking the HBDI® Assessment, all thinkers must select a country to be associated with from a list of drop-down options.  In the past, we had a number of countries listed in the dropdown as well as a “prefer not to answer” option.  We have now added the option for users to select “not listed”, so that users who do not see their country in the list have an additional option.

 

Update to Login Process

In August 2023, we deployed functionality in Org Admin to trigger a password reset for a user via Auth0’s password reset flow.  This functionality now exists in Axon, when an Admin is editing a user. 

Admins will click the “Send Reset Password Instructions” button in the top-right corner of the screen. 

Through incorporating Auth0’s password reset flow into our Axon functionality, it eliminates any disconnect between Axon and Auth0 user information. 

 

Update to Login for Stop & Think

While Stop & Think has always had a single-sign on (SSO) as an option for user authentication, we have updated our SSO flow in Stop & Think to be integrated with our platform authentication partner, Auth0.

This updated SSO flow will allow for:

  • the ability to fully support more variations of login and authentication to support our customers
  • the necessary integration of our authentication process across our products
  • the necessary synching of the login information of our users as they access our different products

September 2023

Text within the Email Field (bug)

The word “email” was appearing in the email field in combination with the user’s email address in the first login screen. Thank you, Shane, for bringing this to our attention!

  • The population of the word “email” in the field was causing a failed login attempt for the user, since it made the email address of the user incompatible with the email the invitation was sent to.
  • The extra wording was removed from the email field and it no longer appears when users are trying to register with a unique URL.
 
Thinker Portal Includes Team Accelerator Tools
  • Team Accelerator Tools are now available in the Thinker Portal
    • The Team Accelerator Tools are now available to all clients as an interactive part of the Teams page in the Thinker Portal. The feature can be enabled through a feature toggle in Axon. This makes the tools and activities within them easier for Thinkers to interact with and get value from when working with their team, both in planning and in-the-moment collaboration.
    • The new build of the Team Accelerator tools includes:
      • Porting over the interactive Team Accelerator Tools from Stop & Think into the Thinker Portal (eliminating the need for the i_Frame version of the tools)
      • Adding the tools as a tab within a Team in the Thinker Portal
      • Adding sub-navigation menu inside Accelerator Tools to switch between tabs
      • Making content changes to fit Thinker Portal context and enrich the tools experience for the Thinker
        Team Accelerator Tools in the Herrmann Thinker Portal

Stop & Think

  • Enhancing the Stop & Think Sign in Button
    • When users can easily locate the sign in button on Stop & Think, then this increases their user experience and login flow, leading to faster adoption of Stop & Think features.
    • We developed and implemented enhancements to the sign-in button in the Stop & Think application to improve its visibility and user experience so that it can be easily located.
    • This includes a more prominent location for the sign-in button as well as language to notify the user that they are not signed in.
      NEW Stop & Think App on Microsoft Teams!

Translations

  • Review of HBDI Glossaries in 6 languages
    • English, UK English, French, German, Simplified Chinese, Spanish

August 2023

Account Creation and Sign-in Experience

Ensuring Password Changes are Recognized by Auth0

  • If a user changes their password in Axon, or an admin resets their password for them in Axon, then the password is automatically updated in Auth0 and the user can sign in successfully at the next login.
  • With Herrmann’s new platform login flow through our authentication provider, Auth0, it is essential that it is always communicating with Axon for the most updated user information in order to ensure a successful login experience.
  • Axon support and admin can now avoid having to perform any actions within Auth0, including deleting user records in order to initiate a password reset.
Unblocking & Resetting Password for Users
  • Herrmann employees and global partners who provide customer support can now help users reset their password in Axon through a flow that ties to the user record that exists in Auth0, eliminating any disconnect between Axon and Auth0 information.
  • Herrmann employees and global partners will also have the ability to see if a user has been blocked due to too many login attempts, and can then unblock the user.

July 2023

Login Experience

The Initial Rollout of Auth0

  • Creating a secure and scalable login experience for users across the globe

Organizational Analytics

Division Dashboard

  • Clients can now run reports on Divisions of their Organization.

Self-Service Admin Tools for the Herrmann Platform

June 2023

Stop & Think

Verified in the Microsoft App Store

  • Completed the “publisher domain verification” and “publisher verification” in the Microsoft platform. Now a blue "verified" badge displays on the Azure Active Directory (Azure AD) consent dialog and other screens.

Team Agenda Tool

  • Enhanced Team Agenda tool that allows users to create, download, save, and retrieve team meeting agendas within the platform. Users can organize multiple team agendas as needed.

April 2023

Authentication

Login Process

  • With our new authentication process through Auth0, email addresses will become synonymous with "usernames".

Stop & Think

Secondary Email Address Addition

  • Now thinkers have the option to add a secondary email address to their account through the Stop & Think app, so if they use a different email address to login to MS Teams they will be recognized in the Herrmann Platform.

March 2023

Stop & Think

Login Flow

  • Extend and enhance Thinker login flow on Stop & Think

Meetings That Work

  • Advance the usability of Stop & Think by enhancing the meetings that work exercise

February 2023

Updated Invitation Email in Axon

  • The invitation instructions that are sent to new thinkers when CPs email thinkers through Axon have been updated for clarity and effectiveness so that thinkers can complete their learning journey more smoothly.
  • Additionally, the instructions shown for the thinkers in an invitation are customized to the features that are available or not available to those thinkers, depending on the data role for their organization.
  • This includes features such as the “code unlock” or “sharing & personalization”.

Ordering of Report Pages

  • The “2 Page Soft Copy” Report and “A4 2 Page Report” were not identical in their page order, and have since been updated to match.
  • For both reports, you can expect the order to be the thinker’s profile overlay followed by the data summary page.

Zendesk Support Ticket Updates

  • The Zendesk Chatbot that appears in the Herrmann platform has been updated to remove internal bugs as well as including the ability for a user to choose their role when interacting with the Chatbot (CP/CP Assistant or an Individual).
  • This will help to get better help and information to those inquiring with the Chatbot.
  • The Chatbot can be accessed through clicking the orange question mark in the bottom right-hand corner of Axon and the Thinker Portal.

Sharing & Personalization Blocker Removed

  • An issue was discovered where thinkers who did not have access to the Sharing & Personalization feature were running into issues completing their learning journey.
  • These issues have been removed and all Thinkers can seamlessly complete their learning journey no matter if they have access to the Sharing & Personalization feature.

 

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